Frequently asked

QUESTIONS

How much does it cost for shipping?

Station 16 offers free shipping to North America for all unframed prints.


We also offer up-front shipping costs at check-out for all products that don’t exceed standard shipping sizes, or anything that does not exceed 40” ². For everything over 40” ²,  you may reach us at info@station16.ca for item-specific shipping quotes; otherwise we will send an additional invoice after purchase.

What is your return/exchange policy?

All online and in-store purchases with Station 16 are FINAL SALE and ineligible for refund or exchange.


Not happy with your purchase? Please reach out to us at info@station16.ca so that we may work on finding you a solution.

Do you offer framing on your products?

Station 16 works with Montreal-local partners to provide you custom framing options that expertly preserve and display your artwork. We offer options of black/white, thin/thick, shadowbox/floating to choose from.


Framing options are located directly in the product detail page of each piece. 


Don’t see the colour/size/material you want? Please reach out to us at info@station16.ca so that we may recommend more alternatives and provide industry-led advice.

Do you have an in-store location/ offer in-store pickup options?

Station 16 is a primarily online gallery with a showroom boutique connected to our HQ, located at 500 Sauve O. suite #100. The HQ boutique operates during office hours, open between 9-5, Monday-Friday, excluding holiday hours. 


Wanting to visit our boutique? Let us know in advance so that we may prepare a tailored showing of interested-in works.

What is an ‘AP’ or a ‘PP’?

‘AP’ and ‘PP’, both short for ‘artist proof’ and ‘printer’s proof’, was a term used to describe a print created before the production process of the main edition in order to evaluate the final product and receive approval to begin printing the full run of units. Oftentimes, these prints may have had slight variations or details which were changed before the main edition was produced. Traditionally, these prints were to be held onto by either the artist for his personal archive– coining the term ‘artist proof’–, or the print manufacturer– hence the name ‘printer’s proof’.


Over time, APs/ PPs have come to have more value because of their uniqueness and for the fact that many of these prints would remain within the possession of parties involved, to be given away as gifts or saved as tokens of their own creative progress. Today, many artists will add to APs with special hand-embellishments to make them more distinctive and special, driving up the rarity effect that much more.